#17 Crucial Conversations Will Save Your Relationships and Create Win-Wins
#18 Crucial Conversations Will Save Your Relationships And Create Win-Wins
A key driver of humans: stories. We crave stories. We crave answers. We see cause and we yearn to discover the effect and vice versa. We will do anything we can to discover the story even if that means confabulating. And this leads us to dangerous territory – where my story differs from yours. Where I’m right and you’re wrong. Here we find resentment and misunderstanding. Here we unknowingly brew up a nasty concoction of half-pictures and full-emotions, and then we let it fester into a dark myriad of negative thoughts – a true recipe for disaster.
In this episode, we walk you guys through the most impactful lessons to be taken from the incredible Crucial Conversations by Kerry Patterson. You’ll learn that your side of the story is not enough, that in order to have true understanding and, subsequently, have better conversations and quicker resolutions you need a shared pool of meaning. You need to seek first to understand. You need to make all parties feel safe so that they may bring forth their perspective. Otherwise they will turn to either silence or violence in an attempt to protect themselves and understanding is lost.
Once you ensure all parties feel safe and listened to you can move toward understanding and once you have reached understanding, a win-win resolution is but a short hop, skip, and a jump away! Like the sound of that? Then the book is definitely worth a read.
This is The Gentlemen’s Game.